SERVICE AS A SOFTWARE SOLUTION
Minimum Viable Service for data centers co-created with a new development team and key-customers.
Schneider Electric, who is Gartner Magic Quadrant for Data Centre Infrastructure Management Tools, decided to challenge the traditional service offerings.
In a cross organizational partnership Global Data Center Software and Managed Services organization, the US Sales organization and key customers, developed a new breakthrough SaaS offerings for data centers.
An operational Minimum Viable Service developed and tested with customers.
“Conceptmaking has been successful in assisting Schneider Electric with a transforming of the service offering from traditional analogue service to digital services. We have experienced a very fast ability, from Conceptmaking, to understand the core business, challenge our strategy and push our boundaries. In only six month Jarl Christensen, and an a newly appointed development team, managed to build a minimal viable product together with our local representatives and customers. That MVP became the first important step towards offering service as a software solution”.
Søren Brogaard Jensen, Vice President Global Data Center Software and Managed Services.